To: Softphone, SIP/VoIP, IVR, Announcement, Voicemail
To: Destination
From:
Included
Additional
Included
Additional
Softphone
?
?¢
?
?¢
Web Chat/Call
?
?¢
?
?¢
Destination
?
?¢
?
?¢
Destination - Mobile
?
?¢
?
?¢
Destination - Other
?
?¢
?
?¢
USA - Lower 48
?
?¢
?
?¢
USA - Alaska
?
?¢
?
?¢
USA - Hawaii
?
?¢
?
?¢
USA - Puerto Rico
?
?¢
?
?¢
Canada
?
?¢
?
?¢
Caribbean
?
?¢
?
?¢
More minutes are included when forwarding to SIP, IVR, voicemail, and fax. Fewer minutes are included when forwarding to mobile and special numbers.
Inbound
Outbound
Included
Additional
Included
Additional
SMS/Text
?
?¢
?
?¢
Special Fees: Only Charged For The Following...
If A Fee Is Not Listed Here, It Cannot Be Charged To Your Account.
Cost
Small Wire Transfer Fee
Wire less than $500 USD
$15
Small PayPal Fee
PayPal payment less than $30 USD
$2
Check Return Fee
$25
Chargeback Fee
If you reverse a payment you have made through your bank, credit card or Paypal
$35
PBX/IVR/Extension Setup Fee
Instead of doing it yourself, we can set up your IVR for a one-time charge. After that, we will make unlimited changes.
$100
NASC (Number Administration Service Center) Charge
There is no fee to transfer your existing toll-free number to VirtualPhone.com. However, if your existing carrier refuses to transfer the phone number, we may be able to for the transfer for a $50 fee.
$50
Local Number Port Charge
This fee is to transfer your local number from your current carrier
$40
Call Recording
Enable Call Recording to capture and save audio from each call. You can listen to and download your calls online for 30 days at no extra charge.
$7/mo + 3¢/min
Call Recording Long Term Storage
Store calls for more than 30 days.